Monday, May 3, 2010

Travelers Insurance - NOT Writing Restaurants With Happy Hour

After reading this article, please view the comment below.

I'm a bit perplexed on how Travelers Insurance can say that they insure and protect restaurants...but then they say that they will NOT insure a restaurant that has any form of a Happy Hour. I'm being completely serious - I just got off the line with my underwriter and I have an account that has a HH which includes NO alcohol, it's purely food discounts. Even so, they "passed" on accepting to write it.

Tell me, is there honestly a single restaurant in the US that doesn't have a HH in this economy?? I would imagine that as a restauranteur, you would try anything that is tasteful to entice patrons to dine.

I understand that Travelers may not want the drinking exposure to increase due to low prices cocktails and other alcoholic beverages...but to exclude coverage to a restaurant that only discounts their food items seems a bit draconian to me. I was fully willing to place this restaurant with Travelers, which has been in business for 16 years, loss free.

It looks like I will have to give it to an insurance company that actually understands the hospitality world - a carrier that understands the restauranteur...someone like, perhaps, Liberty Northwest / Mutual...or even The Hartford, who has turned their restaurant division up a few notches (which I like to think I had something to do with that) haha...persistence always prevails!

I'm not saying that Travelers is going to deny any claims that arise from their currently insured restaurants just because they have a HH...I'm simply stating that for new business, it seems that they are strongly shying away from it. If you know anyone who owns a restaurant, they owe it to themselves to seek consultation from a broker that knows and understands the industry - pass along my information to them so that they can be fully educated on their covered exposures.

Tuesday, March 9, 2010

Jack in the Box retools french fries

After receiving feedback from a study that was conducted using actual customers, Jack in the Box has completely re-vamped their french fry recipe! The new fries will have improved crispness, temperature and freshness. I think this is a great idea, Micky D's has always owned the market with their fries...so let's see how Jack in the Box will compare!

I just hope that they don't change the curly fries...because when I do eat fast food (which I will admit is not very often) I tend to gravitate to the Jack in the Box curly fries :)

Tuesday, February 9, 2010

Still Liquor - Capitol Hill

A new, invigorating establishment just opened up on Capitol Hill. 90% of the interior is derived from recycled material which has been restored by the proprietors themselves. These 2 gents have put a lot of time and sweat in to making this location what it is today, and when you walk in you get this feeling of hip, cozy, chique and retro all at the same time.

You can definitely feel right at home whether you're wearing a suit or sweats - it's just a great atmosphere. When you go in, say hi to either Josh or Breckeen...tell them Brian sent you in! Their main form of customer communication is via facebook - but there is a pretty cool article written up by Thrilllist.com that you can read by clicking here.

Enjoy!

Random Claim

I just had such a random claim from a client. Apparently, someone had "accidentally" flushed a wine cork down the toilet...which caused quite a bit of damage. No joke, $5,000 was the claim amount and the toilet had to be replaced. Don't ask me how the heck one little cork caused so much destruction, but it did - haha.

I guess what I am saying is...the restroom is not a great place to be downing a bottle of wine :)